Dog owners personal plans may change from time to time

and you may choose to cancel a booking after it has been confirmed.

Hounds on the Ground fully understand this and have a policy in place to ensure as an owner you know that you have piece of mind.


The owner will receive a 100% refund if prior notice has been given up to 14 days before the booking is due to take place and 50% thereafter.


The owner will receive a full refund if prior notice is given before the day of the service is due to take place.

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